17

Email Builder - view the tracking number


Avatar
Sprint

Using your Email Builder I have already customized the Completed Order email which I use as a “Shipped Order” email. Is it possible to view the tracking number, perhaps via short code?
I use the ‘Advanced Shipment Tracking’ plugin…

A

Activity Newest / Oldest

Avatar

Jack Richardson

Status changed to: Planned

Avatar

Jack Richardson

Hello everyone,
Could you please, write 2-3 most popular tracking code plugins so that we try to add compatibility with them.
You should know that there are tons for plugins and we just can add infinite compatibility with all of them, that's why I would like you know your opinion about most popular by your thought.
Best Regards, Jack Richardson


Avatar

vincentdv

Yes, I am having same problem.
If I use default woocommerce email setting, tracking number and tracking link can be seen in completed order email. Yet if we use Xstore Email builder, tracking number can't be seen in email.


Avatar

Jack Richardson

Hello, guys !
Did you try to use WC hook element of Email builder ?
Once you will check those actions in action, please write a feedback if tracking is shown or not ?
Regards, Jack Richardson


Avatar

vincentdv

Hi Jack, I tried after reading your reply. But there are three options when I insert WC hook into the email template. But how do choose it to link to tracking code? Do you have any tutorial for this?
In Xstore email template, there's no template for tracking email. but if we do not use Xstore email builder, there's tracking email template.

I think this is why the tracking code is not showing. Xstore email builder will send the default template when tracking email template is not found.

May I know how can we insert a tracking template linking the data?

I am using this plugin:
wordpress.org/plugins/woo-advanced-shipment-tracking/

As you can see in this introduction page video, there an existing email template by woocommerce.

Thank you!


Avatar

Jack Richardson

Status changed to: Under review

Avatar

Jack Richardson

Hello, @Sprint
At this moment all shortcodes you have for Email builder are shown on it's page.
For compatibility issues with 3d-party plugins we have to wait for some more voices been added for this request or if all tasks marked in progress are done !
Thanks for understanding !
For this time I will move your question to 'under review' state to check it again a bit later :)
Regards, Jack Richardson